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Contact

Have a question, need assistance with an order,
or just want to chat? We’re here to help.

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Have a Question?
Contact us!

We’d love to hear from you! Our team at Kerstin’s thrifts & trinkets is here to help. Feel free to reach out through email.

Your feedback and inquiries are important to us, and we’re committed to providing the best customer support experience. We look forward to assisting you and making your shopping experience delightful.

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FAQ

Have a question? Explore our Frequently Asked Questions to find answers to common inquiries. If you can’t find what you’re looking for, don’t hesitate to contact our friendly customer support team for assistance.

Placing an order with us is simple. Browse our online store, select the items you love, and add them to your cart. When you’re ready to complete your purchase, go to the cart and follow the checkout process.

For custom orders, send us an email at kerstinsthriftsandtrinkets@gmail.com or use the contact form above.

Currently, we offer shipping exclusively within Malta. Shipping costs are calculated based on the weight of your order. We offer free shipping on orders over €70. We provide tracking information for all orders. You’ll receive tracking details once your order is shipped, allowing you to monitor its progress.

We’re always here to help. If you have a special request or need assistance, please don’t hesitate to reach out to us. We’re committed to providing the best shopping experience for our customers.

Yes, we do offer custom and personalized items. The delivery time for custom orders may vary depending on demand and the specific item ordered. We will keep you informed about the estimated delivery time for your custom creation.

Orders are typically processed and shipped within 1-3 business days. Shipping times may vary based on your location within Malta.